Sandvik collects business contact details and project information submitted through inquiry, subscription and service request forms. This may include name, company, email, phone, country, equipment class, material data and messages needed to respond to technical or commercial requests.
Information is used to answer inquiries, prepare equipment recommendations, route service requests, provide requested documents and improve website operations. Project data may be shared internally with engineering, field-service, parts or commercial teams when needed for a response.
Sandvik applies reasonable administrative and technical controls to protect submitted information. Data is retained only as long as needed for business, legal, service and recordkeeping purposes.
You may request updates or removal of contact information by contacting the Sandvik team through the website. Some records may be retained where required for procurement, warranty, compliance or safety documentation.